Refund Policy

We keep refunds simple and fair. All payments are processed by our merchant of record; refunds are returned to the original payment method.

Pro (monthly subscription)

• First payment: full refund if requested within 7 days of your first charge, no questions asked — provided usage has been evaluation-level (fewer than 25 contact reveals and no data exports).
• Renewals: renewal charges are generally non-refundable, but if you cancel within 48 hours of an unwanted renewal and have not used the Service in the new period, we will refund it.
• Cancelling stops future charges immediately; access continues until the end of the paid period.

Founding Lifetime seat

• Full refund within 14 days of purchase under the same evaluation-level usage condition. After 14 days, Lifetime purchases are final (the seat is permanently reserved from a limited pool of 50).

Reveal credit packs

• Unused credit packs are refundable within 7 days of purchase. Credits that have been spent on reveals are non-refundable.

How to request a refund

Email support@streamerscouts.com from your account email with the word "Refund" in the subject. We respond within 2 business days and, once approved, the refund is issued promptly; your bank may take 5–10 business days to post it.

Fair-use note

Refunds are for genuine evaluation, not bulk data extraction. Accounts showing scraping-level usage before a refund request may be declined and are handled under the Terms of Service.